FREQUENTLY ASKED QUESTION

Order Delivery

Online store purchase is processed and shipped from UV Protector’s headquarter warehouse, based in Penang, Malaysia.

  • All orders placed would be processed and shipped out on next working day. Monday to Friday, excluding weekends and public holidays.

  • Courier service UV Protector’s partnering is DHL Express. 

  • Customer would be receiving tracking number from email. 

Shipping Fees

Peninsular Malaysia

  • FREE Shipping to all order with RM120 and above. 
  • For order below RM120 is charged with a flat rate of RM10 shipping fee.

Sabah & Sarawak

  • The first 5kg will be charged RM50 and every subsequent 2kg will charge RM20.

 

Payment Methods

a. Online Banking via IPay88. Customer may select self-preferred payment method as below: 

  • FPX Online Banking 

  • E-Wallet

 

b. Atome - 3 Months Installment 

  • "Buy Now, Pay Later"

  • Splits the bill 3 equal payments with 0% interest rate


Enquiries on Return & Exchange, do visit Return & Exchange Policy (click-in)

More Enquiries? Contact Us (click-in).